Mitigasi Kegagalan Guna Mewujudkan Keberlanjutan E-Government
DOI:
https://doi.org/10.32662/gjgops.v4i1.1256Keywords:
e-government, e-government failure, e-government sustainability, kegagalan e-governmentAbstract
This study will discuss the government's effort to mitigate the failure in realizing e-government sustainability. E-government sustainability is essential to be reviewed to ensure the system's long-term provision of benefits to the public. This study used qualitative research methods through literature studies. The result of this study showed that the e-government sustainability discusses the length of implementation and the outcomes of e-government to stakeholders. The failure of e-government is still a challenge in realizing e-government sustainability by the government. For this reason, the government needs to mitigate the risk of failure. Some actions that can be taken by the government to realize e-government sustainability include: 1. Ensure that e-government is future-oriented; 2. Analyze the factors that will support the success and sustainability of e-government from the beginning and incorporate them into planning; 3. Ensure the availability of resources and support from stakeholders; 4. Evaluate by looking at the reality that is currently happening; and 5. Develop e-government according to public needs.
Studi ini akan menguraikan upaya pemerintah dalam memitigasi kegagalan guna mewujudkan keberlanjutan e-government. Keberlanjutan e-government merupakan suatu hal yang penting untuk dikaji guna memastikan pemberian manfaat oleh sistem dalam jangka waktu yang panjang kepada publik. Pendekatan yang digunakan dalam studi adalah kualitatif dengan metode pengumpulan data melalui kajian pustaka. Hasil studi menunjukkan bahwa keberlanjutan e-government tidak hanya membahas mengenai waktu implementasi saja, tetapi juga dampak dari e-government kepada stakeholder. Kegagalan e-government masih menjadi tantangan dalam mewujudkan keberlanjutan e-government oleh pemerintah. Untuk itu, pemerintah perlu untuk melakukan mitigasi munculnya risiko kegagalan. Beberapa upaya yang dapat dilakukan oleh pemerintah guna mewujudkan keberlanjutan e-government, antara lain: 1. Memastikan bahwa e-government berorientasi kedepan; 2. Menganalisis faktor-faktor yang akan mendukung kesuksesan dan keberlanjutan e-government sedari awal dan memasukkan hal-hal tersebut dalam perencanaan; 3. Memastikan adanya ketersediaan sumber daya dan dukungan dari stakeholder; 4. Melakukan evaluasi dengan melihat realitas yang saat ini sedang terjadi; serta 5. Mengembangkan e-government sesuai dengan kebutuhan publik.
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